New Features in VoiceConsole 6.3

The items below were included in VoiceConsole 6.2. VoiceConsole 6.3 supersedes 6.2 and also includes these changes.

Device Migration Config

A new Device Migration Config option has been added to VoiceConsole SaaS deployments for hands-off secure encrypted migration of devices to VoiceConsole SaaS instances. This is used to migrate devices from an On Prem deployment to an SaaS deployment or migrate devices between the two SaaS deployment instances.

Licensing

For VoiceConsole SaaS deployments the Cloud Server ID is prepopulated. Honeywell Customer Service enters the Cloud Server ID when onboarding the customer. Customer Service also updates the Cloud Server ID when necessary. It is no longer necessary or possible to enter the Cloud Server ID on the licensing screen within VoiceConsole.

REST API Support

REST APIs are now supported for VoiceConsole SaaS deployments.

For VoiceConsole REST API documentation, please contact technical support.

Profile Load Improvements

VoiceConsole has improved the way it sends profile load action items to Talkman devices. When a user selects a large number of devices VoiceConsole manages the process more efficiently. Previously action items were created and notifications sent to all devices at once regardless of available bandwidth. This could lead to potential timeouts and errors. Now VoiceConsole only sends notifications to the number of devices it can currently support and holds the remainder until bandwidth is available. This throttled approach prevents system overload and ensures smoother performance in both On Prem and SaaS deployments.

VoiceCatalyst 4.8 has implemented profile load improvements on the device side. Refer to the VoiceCatalyst 4.8 Release Notes for details.

User Agreements

New users added to a VoiceConsole SaaS deployment are presented with the following items:

  • Honeywell Voice Automated Solutions - End User License Agreement

  • Honeywell voice Automated Solutions - End user Privacy Notice

The user must accept/agree to each before continuing.

Library Updates

The following upgrades are included in this release:

  • Apache Tomcat 9.0.102

  • Apache Struts 2 framework 6.7.4

  • Quartz 2.4

  • Spring Framework 5.3.39

  • Spring Security 5.8.16

  • Amazon Corretto 8.442.06.1 JDK

Operating System Support

Support is added for the following operating system:

  • Microsoft Windows Server 2025

Support has ended for the following operating systems:

  • CentOS Linux 6.x

  • CentOS Linux 7.2 64-bit

  • Red Hat Enterprise Linux 7

Database Support

Support is ended for the following database:

  • Oracle Database 18c

Device Support

VoiceConsole continues to support the following devices:

  • A500 (On Prem deployments only)
  • A700 (On Prem deployments only)
  • A700x
  • Android devices

Device Compatibility Enhancements

The compatibility enhancements listed below within VoiceConsole result from updates to other Honeywell products. Additional details may be found the documentation and Release Notes for those products.

Call Home Feature

In a VoiceConsoleOn Prem deployment devices are contacted by VoiceConsole to be notified of pending actions such as a request to start or stop logging, display device dialog, or operator messages.

In a VoiceConsoleSaaS deployment the device must "call home" to VoiceConsole to check for pending action items. This contact can occur when the device status changes or when the call home interval expires. Therefore there can be a delay, up to the configured call home interval, before the device receives the action item. Refer to the information below to configure the call home interval.

A700x

This parameter requires the A700x to be running VoiceCatalyst 4.8 or later. For earlier versions of VoiceCatalyst, the frequency is 5 minutes and cannot be changed.

The call home frequency is set by the VoiceConsolePollDelaySec parameter.

The default is 300 seconds (5 minutes). The range is 60 to 600 seconds.

Refer to the Configuration Parameter online help for more details.

Android Devices

This feature requires an application built from DevKit 2.1 or later.

The call home frequency is set by the VoiceConsoleCloudPeriodicPollingInterval setting.

The default is 120 seconds. The range is 60 to 120 seconds.

Refer to the help delivered with Honeywell DevKit for more details on this setting.

Display Dialog

Display dialog has been enabled for Android devices. This feature requires an application built from DevKit 2.1 or later.

Application Support

DevKit-Based Applications

  • DevKit based applications are built from DevKit and may be referred to as Guided Work Solutions or branded for a specific solution such as a WMS. These applications run on multiple device types including A700x and Android devices.

    • Applications must be built from DevKit 1.15 or later for VoiceConsole SaaS deployments, however DevKit 2.1 or later is recommended.

    • Applications must be build from DevKit 1.15 or later for VoiceConsole On Prem deployments, however, DevKit 2.1 or later is recommended.

  • DevKit based applications are licensed through VoiceConsole. The license to run DevKit based applications is separate from the license to develop applications with DevKit. A separate license may be required for GWS Connector. The application is licensed with VoiceConsole 6.x. This allows any supported device to use the license. VoiceConsole 5.x licensed the device, so a different device required a new license.

VoiceArtisan and Task Builder Applications

  • Directed work applications are built from TaskBuilder and VoiceArtisan. These applications run on A500, A700, and A700x.
  • Honeywell continues to support TaskBuilder and VoiceArtisan based (directed work) solutions for A500, A700, and A700x. A DevKit based license is required to support these devices and applications on VoiceConsole 6.1 and later, even if the customer is not currently using a DevKit based application. Also, note that A500 and A700 are supported only in VoiceConsole On Prem deployments.