System Configuration

This page displays system configurations that apply to the entire installation of VoiceConsole across sites.

From the System Configuration Actions list in the navigation bar, you can edit the system configuration (See Edit System Configuration).

Field Definitions

Outgoing SMTP Host

SMTP host name. This is required to enable the application to email notifications to specified users.

Requires Authentication

Check if the SMTP host requires authentication. If checked, you will be prompted to enter the following:

• SMTP User Name: Enter the user name to log into the SMTP host.
• SMTP Password: Enter the password associated to the SMTP user name.
• Verify Password: Re-enter the password associated to the SMTP user name.

User Authentication

This User Authentication section applies only to VoiceConsole On Prem deployment customers.

If you want users to log into the application with an application-specific password, do not check this option. If this option is unchecked, you must ensure that a password is entered for each user's record.

If you check this option, users can log into the application using their directory server password. The following check boxes and fields are used for this feature.

1. To configure for SSL, do the following:
   1. Enable the Authenticate users against directory server check box.
   2. Enable the Use SSL check box.
   3. From the View Trusted Certificates link in the left navigation area, you can:
      • Locate and select the new certificate for the directory server
      • View or add entries to the VoiceConsole keystore
        
   4. Click Add Certificate.
2. Host: Enter the hostname or IP address of the directory server.
3. Port: Enter the port of the server for the secure connections.
4. Search User Distinguished Name:Enter the components that identify the location of the entry at which the connection is authenticated (for more information, consult the administrator of your SSL server).
5. Search User Password and Verify Password are the password values for the user.
6. Search Base is the point where the server begins a search for the user or distinguished name in the SSL.
7. Searchable Attribute is the attribute that is used to locate and identify the user in SSL.
8. Test Directory Server Connection Information: This button tests the connection with an existing user connected to the SSL server.
9. Test User Name is the user testing the connection.

When the connection is made, the Successfully connected to the directory server message appears.

Purging/Archiving Data

On the System Configuration page, you can specify the amount of time that specific data remains in the system before the scheduled Purge/Archive process will purge or archive it.

For data that has a Status of Enabled or Disabled, you can specify when the data should be purged/archived. Purging the data removes them from the system completely. This data can no longer be viewed in the application.

Transactional purging/archiving defaults are as follows:

Data to Be Purged	Purge After
Inactive Action Items	14 days
Defective Messages	14 days
Closed Device Logs	14 days
Audit	90 days for VoiceConsole On Prem Deployment 30 days for VoiceConsole Cloud Deployment
Job Histories	7 days
Notifications	7 days

Other Configuration

Refer to field descriptions for Other Configuration from the following table based on your installation.

	VoiceConsole On Prem Deployment	VoiceConsole Cloud Deployment
Days Before Battery Not In Use Notification:	The number of days the battery can remain unused before a notification is generated. Default = 30.	The number of days the battery can remain unused before a notification is generated. Default = 30.
Battery Health Notification Frequency	The interval in days between battery health notifications. Default = 30.	The interval in days between battery health notifications. Default = 30.
Disable Inactive Users After (Days)	Specifies the number of days a user may remain inactive before the account is automatically disabled. The default is 35 days. Set to 0 if the limit should not be not enforced. If all accounts are disabled, enable one account via <SQL>. Then log in, and re-enable the remaining accounts via the VoiceConsole user interface. Honeywell does not recommend manipulating the code in the SQL database to update this parameter. However, if it becomes necessary to do so, please use the following sample code: UPDATE VOC_USER SET ENABLED = 1 WHERE NAME = 'admin'	Specifies the number of days a user may remain inactive before the account is automatically disabled. The default is 0 days (limit is not enforced).
Purge Device Logs Older than (Days)	N/A	Specifies the number of days device logs are to be kept. This can be set from 7 to 15 days. The default is 8.
Maximum Simultaneous Logging Devices Allowed	The number of devices allowed to log simultaneously. Default = 10. If performance is affected, this number should be lowered.	The number of devices allowed to log simultaneously. Default = 10. The range is 0 to 10.
Audit Admin Email Addresses	Enter the email addresses where notices are to be sent for Audit events. Separate multiple email addresses by a comma.	Enter the email addresses where notices are to be sent for Audit events. Separate multiple email addresses by a comma.
Maximum Device Profile Load Allowed	The number of devices that can simultaneously load profiles. The default is 30. If performance is affected, this number should be lowered.	The number of devices that can simultaneously load profiles. The default is 30. If performance is affected, this number should be lowered. The range is 0 to 50.
Operator Field Type	Email indicates the Operator ID is an email address; otherwise the value is Default. Use the Email setting with caution. Not all components of the solution may support this email field.	Email indicates the Operator ID is an email address; otherwise the value is Default. Use the Email setting with caution. Not all components of the solution may support this email field.