Licenses

Licenses for VoiceConsole Cloud deployment customers are applied by Honeywell before deployment. A new license can later be applied by Honeywell or the customer. When a new VoiceConsole Cloud deployment license is applied, it may take up to 10 minutes for the new license to be synced.

Licensing for VoiceConsole is available as:

• Perpetual licensing for VoiceConsole On Prem deployment
• A subscription option for VoiceConsole On Prem deployment or VoiceConsole Cloud deployment

The View Licenses page displays your organization license for the application. Honeywell generates and provides you with a license file that determines the applications, products, and versions for which you can operate VoiceConsole and VoiceClient.

You must have a valid license (if you are a VoiceConsole Cloud deployment customer) or apply a valid license (if you are a VoiceConsole On Prem deployment customer) before you can load device profiles, operators, or task packages onto devices. The license must also support the total number of devices connecting to VoiceConsole, not the number of devices per site. That is, you only need one license to cover all of your sites, but that license must support the total of all devices at all of the sites. If you need to add more devices, contact Honeywell for a new license.

If you are a VoiceConsole On Prem deployment customer installing into a clustered environment, you need to know both the number of devices and the number of nodes into which you will be installing. You need to import the license into each installation of VoiceConsole on each node.

Once the application is licensed, the licensee company name is displayed at the top of the application, next to Logout. You can click the company name to see the license that has been imported.