License Administration

The View License table displays your licenses for the application.

For Cloud Licensing, licenses with a feature count of zero are not shown in the table. Details for these licenses can be found in the Honeywell Software Licensing Portal.

You can also view information by clicking on the License Type link displayed on the upper right of most VoiceConsole screens. This link also shows the partner channel and customer name for the license.

The license determines the applications, products, and versions for which you can operate VoiceConsole and VoiceClient.

You must have a valid license in place before you can load device profiles, operators, or task packages onto devices. The license must support the total number of devices connecting to VoiceConsole, not the number of devices per site. That is, you only need one license to cover all of your sites, but that license must support the total of all devices at all of the sites. If you need to add more devices, contact Honeywell for a new license. The license must also support the version of VoiceCatalyst being loaded onto the devices.

Once the application is licensed, the license type is displayed at the top right of the application screen. You can click on the license type for details.

Watch for Honeywell communications regarding licensing. An email containing instructions for using the Honeywell Software Licensing Portal is sent to partners and Honeywell direct customers for Cloud Licensing and Local Licensing. This email contains important details necessary to configure licensing. If you purchased through a partner, the partner provided your license details.

VoiceConsole SaaS Deployment Licensing

Cloud Licensing

Licensing is provided by Honeywell via a Cloud Licensing Server.

To enable, ensure Cloud Licensing is selected on the Configure License screen. Cloud Server ID is automatically prepopulated during onboarding and is read-only. For any changes, contact Honeywell Support.

Use the View License screen to see available licenses. The licenses are automatically synced with the Honeywell Software Licensing Portal.

VoiceConsole On Prem Deployment Licensing

Local Licensing

Local Licensing uses a Local License Server. The Local License Server communicates with the Honeywell Software Licensing Portal to maintain local licenses.

To enable, select Local Licensing on the Configure License screen.
The Test Connection To Licensing Server button on the screen above cannot test the connection before a license has been activated.
Use the Activate License feature to request and import a license into VoiceConsole.
Use the Deactivate License (Full) or Deactivate License (Partial) features to request and import a license deactivation into VoiceConsole.

Legacy Licensing

Honeywell generates and provides a license file that must be imported into VoiceConsole.

Users can:

View available licenses
Import a license
Delete a license
Apply a different license
View the license agreement

To enable, select Legacy Licensing on the Configure License screen.

This section applies only to On Prem deployments. Selecting Local Licensing on the Configure License screen permanently disables Legacy Licensing. VoiceConsole displays the following message: Reverting to Legacy Licensing is not possible. Contact Honeywell Technical Support for more information. Legacy Licensing does not support Android devices or Operational Intelligence features.