Import License

This feature is only available when using Legacy Licensing. Legacy licensing can be used with either VoiceConsole SaaS or On Prem deployments.

Licenses for VoiceConsole SaaS deployment customers are applied by Honeywell before deployment. A new license can later be applied by Honeywell or the customer. When a new VoiceConsole SaaS deployment license is applied, it may take up to 10 minutes for the new license to be synced.

After you install VoiceConsole, the license file must be imported into the system before you can use the application.

  1. Under Administration, click Licenses.
  2. Under License Actions, select Import license.
    The Import License page opens.
  3. Click Browse, and navigate to and select the file to import.
  4. Select the license type: Permanent or Temporary.
  5. Click Import License.
  6. After reading the license agreement, click I accept the license agreement located at the bottom of the page.

The license file is imported. Once the application is licensed, the licensee company name is displayed in the top right corner of the application.

Permanent License

Select this option when installing the primary VoiceConsole license assigned to you.

Temporary License

Select this option for license changes required, such as:

  • Seasonal work license increase
  • "Ramp up" licensing for contracts that cover a period of time greater than three years when the number of licenses increases each year

When a license expires, you must sign on to VoiceConsole and do one of the following:

  • Re-apply a previous, unexpired license (permanent or temporary)
  • Import a new license

VoiceConsole does not append or compound a temporary license. It replaces the existing license as soon as it is applied.

The temporary license must include all device numbers. For example, to run a specific version of VoiceConsole in production, you need a license that includes all devices, including those for testing.

The permanent and temporary buttons are for setting a category type. There is no further automatic handling or reverting of the license. Honeywell recommends using the permanent license option for all non-expiring licenses and the temporary option for any expiring licenses.