Devices
Devices are the mobile wearable or handheld computers used by the operators. They perform speech recognition and speech output.
The list of Devices screen can be accessed by:
- From the VoiceConsole tab, select the Device Management tab.
- Under Navigation, click Devices.
View Devices
The View Devices table includes the items shown below. Sort items in the column by clicking on the column heading.
Some items are not shown in the table by default. To show these items, click Add or Remove Columns and adjust as desired. Additional details can be viewed by clicking on a Device Name to view device details.
Device Name
Device user-defined name.
Task Compatibility
Type of task that the device can run based on the VoiceClient or modules loaded.
If this field is blank, then the selected device does not have a VoiceClient or the necessary modules to run a task.
Type (device type)
Make and version of the device.
IP Address
The IP address of the device.
Device Group
Device group, if any, to which the device belongs.
State
Current state of the device.
Operator Name
Name of the operator who is currently loaded onto the device.
Task Package
Type of task that the device can run based on the VoiceClient or modules loaded.
Action Items
List of all actions that have been initiated by the user but not yet completed by the device.
This row also contains a link that enables the user to see all of the actions that have been completed for the device.
Logging State
Logging state of the device.
Default Voice
Default voice loaded onto device, either through a profile load or load voice to device action.
Site
The site to which the device is assigned.
MAC Address
The MAC address of the device.
Serial Number
Device serial number.
Active Voice
Voice currently in use on the device, either the default voice or a voice associated with the operator currently using the device.
Notes
Any notes associated with the particular device.
Power Adapter Version
The version of the power adapter connected, if any.
Credential State
The stated of device credentials.
Device Profile
This field only appears when a device has a profile loaded onto it. When this row is displayed, the VoiceClient Version row and the Configuration row does not appear on the page.
Profile loaded onto device.
If only a configuration file (.cci) is loaded onto a device through TouchConfig or serial loading, the device profile is displayed as Mixed.
Last Message
Last message that the device communicated to the application.
On External Power
Indicates if the device is connected to external power.
Radio Type
Type of radio card in the device.
Honeywell International, Inc. VoiceClient Version
Version of firmware (VoiceCatalyst or VoiceClient) that is currently loaded onto the device. Only applicable for Talkman devices.
Operator ID
ID of the operator who is currently loaded onto the device.
Resident Voices
Voices currently loaded onto the device.
For VoiceConsole On Prem deployment, only T5m or later devices running VoiceClient 3.6 or later can have multiple resident voices.
Supported VoiceArtisan Task
VoiceArtisan tasks only. Versions of task supported with the VoiceClient.
Device Details
Show Version Information
VoiceArtisan tasks only. Click the link to show Version information supplied by the voice application.
Configuration
This row only appears when a device does not have a profile loaded onto it.
Link that is used to view the device's current configuration.
Battery Serial Number
This information is only available with certain Honeywell Voice devices.
Serial number of the battery that is currently attached to the device.
Battery Part Number
This information is only available with certain Honeywell Voice devices.
Part number of the battery that is currently attached to the device.
Battery Run Time
This information is only available with certain Honeywell Voice devices.
Run time associated with the battery that is currently attached to the device.
"Run time" is the length of time that the battery has been in use since being removed from a charger with a full charge until sounding the first low battery warning. If the battery was removed from the charger before it was fully charged, then the run time is not displayed.
Resident CAB Files
.cab files currently loaded onto the device.
Current Actions
List of all actions that have been initiated by the user but not yet completed by the device.
This row also contains a link that enables the user to see all of the actions that have been completed for the device.
Existing Logs
Any existing logs for the devices.
Bluetooth Enabled
Indicates if Bluetooth is enabled on the device.
Bluetooth Headset Manual Pairing
Indicates if manual pairing is enabled for a Bluetooth headset.
Peripherals
All peripheral hardware paired with the device, including printers, headsets, and scanners.