VoiceConsole SaaS Deployment Basics
Some features within this documentation are only available with certain license tiers. Contact your partner or Honeywell representative to upgrade your license if you wish to access additional features.
Basics of an SaaS Deployment
- Reduced hardware burden - No need to deploy servers and database machines. Less IT burden.
- Faster ramp up - With the SaaS implementation, only the Honeywell Voice devices need configured. There is no VoiceConsole software for the customer to install and maintain on premises.
- Honeywell maintains the most current version released for VoiceConsole, so that the customer does not need to worry about installing updates. The customer's license includes any VoiceConsole upgrades during the license term.
- Expansion doesn't mean importing new license files as licensing is handled in the cloud.
- Up front cost is reduced for quicker return on investment.
- Honeywell SSO integration for seamless integration with other Honeywell SaaS products, with Honeywell Operational Intelligence and Forge Performance+.
- Easier license management as device licensing is handled in the cloud
- VoiceConsole now handles Enterprise Voice functionality, supporting both A700x and Android devices.
Plan for SaaS Deployment
The following information is requested for an SaaS deployment, either as a first time user or when upgrading from an On Prem deployment:
- Start date of subscription
- Customer Admin information:
- First Name
- Last Name
- Partner Admin information:
- First Name
- Last Name
Additional information is necessary to properly license VoiceConsole:
- Number of devices
- Desired features
Consider the following requirements:
- Server Requirements: Honeywell maintains the server running a VoiceConsole SaaS deployment
- Client Requirements: Requirements for a PC accessing the VoiceConsole interface
Initial Access
Honeywell provides a URL and the admin user credentials for the SaaS deployment.
When VoiceConsole 6.2 is first accessed it is necessary to visit the Configure License page and select a license option. After a license option is selected, the appropriate license actions are displayed.