Plan Your VoiceConsole SaaS Deployment
This section applies only to a VoiceConsole SaaS deployment.
If you are a VoiceConsole On Prem deployment customer, see Plan Your VoiceConsole On Prem Installation.
The VoiceConsole SaaS deployment installation is performed by Honeywell. Any patches or updates are also performed by Honeywell.
The installation capacity may be adjusted by Honeywell when a license is requested to support additional devices.
Deployment Types
Production
The production environment is the live environment for users.
When enrolling, the customer can choose their Upgrade Wave.
Production deployments are eligible for User Acceptance Testing (UAT).
Non-Production
The non-production environment is a demo or test environment.
The non-production environment is always the latest versions. UAT is not available for the non-production environment.
Licensing Volumes
The minimum number of licenses is 20 per environment. These can be split as the customer desires if they have multiple environments. For example, the production environment could have 35 licenses and non-production environment could have 5 licenses.
If a customer requires more than 2700 licensees, regionalization is required.