VoiceConsole On Prem Deployment Basics

Some features within this documentation are only available with certain license tiers. Contact your partner or Honeywell representative to upgrade your license if you wish to access additional features.

Basics of an On Prem Deployment

  • The customer is responsible for providing the servers used for VoiceConsole and the database. These servers can be local or in a customer-managed Cloud environment.
  • Customers are responsible for any VoiceConsole upgrades.
  • Customers must handle licensing either via a local licensing server or a legacy license.
  • There is no integration with Honeywell Operational Intelligence and Forge Performance+ in an On Prem deployment.

Plan for an On Prem Deployment

Set up an environment with the necessary resources to support :

Gather Information necessary to properly license VoiceConsole:

  • Number of devices
  • Desired features

Obtain software and license for installation.

Additional installation options are detailed at Plan Your VoiceConsole On Prem Deployment Installation.

Initial Access

When VoiceConsole 6.2 is first accessed it is necessary to visit the Configure License page and select a license option. After a license option is selected, the appropriate license actions are displayed. Follow the instructions at the link above for the selected option to ensure VoiceConsole is licensed.

There are two admin accounts for initial access to VoiceClient.

Updating VoiceConsole Software

When updates are available the user must plan for and install these updates. See Prepare to Upgrade VoiceConsole On Prem Deployment.