Local Licensing

Local Licensing is available for VoiceConsole On Prem deployments.

The Local Licensing Server uses the IP and MAC addresses of the first network interface card. If it becomes necessary to replace any network adapter in the server, Honeywell suggests deactivating the licenses before the change. After the change is completed, the licenses can be activated again.

There are two different functions with different administrators within the licensing process as described below.

  • License Administrator - This person is generally a member of the Sold To organization. The Sold to organization is either a Honeywell partner or a direct customer of Honeywell. This person is responsible for all license tasks within the Honeywell Software Licensing Portal. This person receives the Activation ID from Honeywell via email. A Honeywell partner can elect to have their customers register within the Honeywell Software Licensing Portal to perform the License Administrator function rather than relying on the partner to provide this function.

  • VoiceConsole Administrator - This person is a member of the Ship To organization. The Ship To organization is either a direct customer of Honeywell or a customer of a Honeywell partner. This person is responsible for all license tasks within VoiceConsole. This person receives the Activation ID from the License Administrator.

Local Licensing Process

For more details on this process see Activate License or Deactivate License (Full).

  1. License Administrator registers with and logs into the Honeywell Software Licensing Portal. Details can be found in the Honeywell Software Licensing Portal User Guide.
  2. License Administrator notifies VoiceConsole Administrator of the Activation ID and the available number of copies. License Administrator can find this information on the licensing email from Honeywell or within the Honeywell Software Licensing Portal.

  3. VoiceConsole Administrator opens VoiceConsole and goes to the Configure License screen and selects Local Licensing to enable this option.

    The Test Connection To Licensing Server function returns an error if a license activation cycle (as described below) has not yet been performed. Try again after activating the license.

  4. VoiceConsole Administrator follows the Activate License, Deactivate License (Partial), or Deactivate License (Full) process and creates a License Request file.
  5. VoiceConsole Administrator sends the License Request file to License Administrator.
  6. License Administrator uploads the License Request file to the Honeywell Software Licensing Portal.
  7. License Administrator downloads the License Response file from the Honeywell Software Licensing Portal.
  8. License Administrator sends the License Response file to VoiceConsole Administrator.
  9. VoiceConsole Administrator returns tothe Activate License, Deactivate License (Partial), or Deactivate License (Full) process and imports the License Response file.
  10. VoiceConsole displays the license details on the View License screen.