Activate License - On Prem Deployment

If you are a partner activating licenses for multiple customers or a customer with multiple servers, it is important to make sure not to mix the license request and response files. Each server generates the same named request file (requestfile.bin) and the Honeywell Software Licensing Portal generates the same named response file (capabilityResponse.bin). If the incorrect response file is returned to a server, there is an error processing the license request.
These files can be renamed after they are generated to avoid confusion.

To perform an initial activation or to activate a greater number of copies of the license, follow the procedure below.

A new request replaces any previous request. It does not add to the previous request. If 25 copies of the license were activated previously and you now request 35 the total active is 35 (not 60).

If you need to reduce the number of active copies, see Deactivate License (Full) - On Prem Deployment or Deactivate License (Partial) - On Prem Deployment.

  1. Generate the activation request file in VoiceConsole.

    1. Login into VoiceConsole with your Username and Password.

    2. From the VoiceConsole home screen, click on the Administration tab.

    3. Click on Licenses > Configure License.

    4. For On Prem deployments there are two options. Select Local Licensing.

    5. From the License Actions select Activate License.

    6. Copy the Activation ID from the license email.

    7. Insert the Activation ID and the total license quantity in the Activate license fields as shown below. The quantity of licenses to activate must be less than or equal to the total purchased. Click Generate License Request

    8. The activation request file (requestfile.bin) is generated and located in your downloads folder. This file is ready to upload to HSLP.

  2. Upload the license activation request file to the Honeywell Software Licensing Portal.

    1. Access the Honeywell Software Licensing Portal (HSLP) through this link https://honeywellsps-fno.flexnetoperations.com/flexnet/operationsportal/logon.do

      When accessing the Honeywell Software Licensing Portal, your browser must be configured to allow pop-ups.

    2. After login you are redirected to the HSLP home page.

    3. Upload the activation request file (requestfile.bin) as shown below:

      1. Click on Devices > Offline Device Management.

      2. Upload the activation request file (requestfile.bin) by selecting the Generate license or confirm reduction or return, click Choose File to select the correct file, and click Upload.

  3. Download the license activation response file from the Honeywell Software Licensing Portal.

    1. Once the activation request file is uploaded successfully, the following notice is displayed “License has been generated successfully, please click here to download the new license”.

    2. Click the here hyperlink in the message to download the license response file. This file is placed in your downloads folder and named capabilityResponse.bin.

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  4. Import the license activation response file into VoiceConsole.

    1. Use the Choose File button to browse for the capabilityResponse.bin file and click Import.

    2. Once the license response file has been imported successfully, a green pop-up notification shows Successfully activated license file.

    3. To double check license detail, click the Administration tab > Licenses and the license Activation ID is shown in the View Licenses.