VoiceConsole Hybrid Deployment Basics
Some features within this documentation are only available with certain license tiers. Contact your partner or Honeywell representative to upgrade your license if you wish to access additional features.
Basics of an Hybrid Deployment
- The customer is responsible for the environment such as with an On Prem deployment.
- The core VoiceConsole functionality is handled locally in the customer-managed environment.
- The Hybrid deployment allows the user to access analytics like Honeywell Operational Intelligence and Forge Performance+.
Throughout this document, references to VoiceConsole On Prem deployments are assumed to also apply to VoiceConsole Hybrid deployments.
Plan for an Hybrid Deployment
The planning is similar to an On Prem deployment with the consideration that bandwidth to the cloud is only an issue for the analytic functions.
Initial Access
When VoiceConsole 6.2 is first accessed it is necessary to visit the Configure License page and select a license option. After a license option is selected, the appropriate license actions are displayed.
Updating VoiceConsole Software
When updates are available the user must plan for and install these updates. See Prepare to Upgrade VoiceConsole On Prem Deploymentas this same provess must be followed in a Hybrid deployment.