Create Operators

1. From the VoiceConsole tab, select the Operator Management tab.
2. Under Navigation, click Operators.
3. Under Operator Actions, select Create new operator.
   The Create Operator page opens.
4. Enter the appropriate information for the new operator. If available, select any operator teams to which the new operator should be added.
5. Click Save and Create Another to save this information, and create another operator or Create operator.

If you have multiple sites configured, the operator is only created for the site that you are currently viewing.

Operator Name

Name of the operator.

Operator ID

ID for the operator as either text or an email address. Select Default to enter text or select Email. Operator IDs are not case sensitive.

Spoken Name

Name for the operator as it will be spoken by the device.

Operator Number

A number that enables an operator to load his or her templates onto a device by entering the number via a series of button presses on the device's keypad. Activate the checkbox to populate the Operator Number field with a random, system-generated number.

System-generated operator numbers are only unique within the site where they are created.

Task Packages

Task package that the operator is using.

Notes

Any notes associated with the particular operator.

Operator Teams

Checkboxes for adding the operator to existing operator teams.