Users
Under the Administration tab, click Users.
VoiceConsole provides security in the form of user accounts and roles.
- For user accounts:
- VoiceConsole On Prem deployment user accounts require a unique user name who logs in to the VoiceConsole interface.
- VoiceConsole SaaS deployment user accounts require a unique user name and email for someone who logs in to the VoiceConsole user interface. Users must be added to the Honeywell SSO instance before creation in a VoiceConsole SaaS deployment.
- VoiceConsole On Prem deployment user accounts require a unique user name who logs in to the VoiceConsole interface.
- Roles define a set of permissions - exactly which pages a user can view and what actions a user is allowed to do on each page in the application.
Access Control
To secure user access, you must first create a user account for each VoiceConsole user. Next, you must assign specific roles to the user accounts. The users are then authorized for access only to the features that are granted by their role(s).
Two default users, both assigned the Administrator role, are provided with the system:
- admin
- vocollect
These default user accounts are present in VoiceConsole SaaS deployment but are not used.
See User Security for more information on users and roles.
On this page, you can select a user in the table and click View selected user to see details of that account.
Users Table
Table Features
Use Manage Filter to filter the items displayed.
The items shown in the table can be configured by clicking Add or Remove Columns.
Highlight one or more items and use Copy Selection to copy that information to the clipboard.
Display a printer-friendly version of the information by clicking Printable Version.
User Details
The following details are displayed for users.
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User Name: The user name assigned when the user was created.
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Roles: The Roles to which the user is assigned.
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Email Address: The email address assigned when the user was created.
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Last Login Time: The last time this user logged into VoiceConsole.
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Status: The status of the user (Enabled or Disabled).
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Notes: Any notes entered for this user.
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Last Login Location: The IP or MAC address from which the user logged in.
User Agreements
The first time a user logs into a VoiceConsole SaaS deployment, the user is presented with the EULA (End User License Agreement) and the Privacy Notice.
The user must accept each agreement before proceeding.