Manage Multiple Sites

This section contains an overview of multi-site management within a VoiceConsole On Prem deployment, its benefits, and its limitations.

For VoiceConsole On Prem deployment, one default site named Default exists in the system. You can create named sites and assign various other data elements to those sites as well as import software across multiple sites.

While this feature is primarily used for different physical locations, you can define a site as anything that you want to segregate. For example, you can define sites as different operational areas within a site or you can set up separate test and production sites.

What You Need

If a VoiceConsole On Prem deployment is installed into a multi-site environment, you need the following information:

  • Total number of sites
  • Total number of devices
  • Number of devices per site
  • Shift size
  • Shift startup times per site