VoiceConsole Database

VoiceConsole requires a database to be installed. VoiceConsole no longer supports an embedded database.

The following databases are supported with this release:

  • Microsoft SQL Server 2022 Express

  • Microsoft SQL Server 2022 Standard

  • Microsoft SQL Server 2019 Express

  • Microsoft SQL Server 2019 Standard

  • Oracle Database 21c Express Edition (XE)

  • Oracle Database 21c

The Express databases are recommended to replace the embedded database used in earlier versions. These Express databases are recommended for deployments with 300 devices or less.

Notes for VoiceConsole Operating Systems and Databases

  • Honeywell has only tested upgrades with supported databases. You may still upgrade from an unsupported database at your own risk. If you have questions regarding upgrading from an unsupported environment, please contact Honeywell technical support.
  • VoiceConsole is certified to work with SQL Server database encryption. An automated performance test was executed on an encrypted SQL database. Encryption can be enabled through the SQL Server Database. While not tested with other database encryption vendors, it is expected to work.
  • Express databases: Honeywell recommends the Express database options for sites with less than 300 devices.
  • Oracle: When creating a new Oracle database, ensure that you are using the AL32UTF8 character set for non-English versions of VoiceConsole.
  • SQL: If the SQL Server database collation is not set to be case insensitive, VoiceConsole may not work properly. When creating a new SQL Server database, ensure that you choose the proper collation for the language that the system is in with _CI included in the collation name.

New Installation

For new installs, the database must be installed before VoiceConsole. A user with create, read, and write permissions must be created for the database, This information is used during the VoiceConsole installation.

Upgrade Installation

External Database

If the previous installation included an external database, then the upgrade installation can be performed normally.

Embedded Database

Because the embedded database is no longer supported, the silent installation method cannot be used to upgrade a VoiceConsole deployment with an embedded database.

If the previous installation included an embedded database, follow these steps:

  1. Install a database. Honeywell has tested the following Express databases:

  2. Run the VoiceConsole Database Migrator.

  3. Install the VoiceConsole upgrade.