Install the USB Driver

If you are using Microsoft Windows:

• For VoiceConsole On Prem deployment, you may need to install the USB driver located in the VoiceConsole electronic software distribution to use the maintenance port on Honeywell Voice A700/A700x devices. The necessary driver is already installed on Linux systems.
• For VoiceConsole SaaS deployment, you may need to install the USB driver to use the maintenance port on Honeywell Voice A700x devices. If this driver is not present on your system, contact Technical Support.

Install the USB Driver on Windows

Once the device is connected to the USB port on a computer running Windows, the necessary USB driver - CDC-ACM driver - should install automatically. If it does not:

1. Open Windows Device Manager.
2. Find and right-click Talkman USB Serial in the list of devices.
3. Select Update Driver Software, and follow the directions pointing the search to the VoiceConsole electronic software distribution to locate the CDC-ACM driver.