Configure the Browser

Before installation, confirm that your browser is configured properly.

Regardless of which browser you are using, you must configure your browser as follows to enable the application to work correctly and provide security:

  • Browser must be set to reload the page at each visit.
  • JavaScript must be enabled.
  • Browser must be configured to accept cookies.
  • Browser must have the maximum number of simultaneous connections set to your preference for the Device Dialog Display feature.

These browser settings are typically accessed by selecting Tools > (Internet) Options.

The following subsections cover browser configurations specific to the type of browser that you may be using.

Firefox Configuration

These changes are only required when viewing VoiceConsole On Prem deployment in Firefox.

Before you can use certain features in the Firefox browser, you must make the following configuration changes:

  1. In your browser's address bar, type: about:config
    The browser then displays a list of properties.
  2. Type signed in the filter box, just above the list of properties.
  3. Find the entry named signed.applets.codebase_principal_support in the property list, and double-click the entry to change the value from false to true. This change enables you to copy records from VoiceConsole On Prem deployment tables to the Windows clipboard.
  4. Click OK.
  5. Type browser.link in the filter box, just above the list of properties.
  6. Find the entry named browser.link.open_newwindow in the property list, and double-click the entry. Change the value to 2. This change enables context-sensitive help links to open in a new browser window.
  7. Restart the browser.

In addition to the previous process, do the following to verify that your browser is configured to open new pages in a new window:

  1. Select Tools > Options.
  2. Click Tabs.
  3. For the parameter, New pages should be opened in, click the option to open new pages in a new window.
  4. Click OK.

Configure Firefox for the Device Dialog Display Feature

To fully use the Device Dialog Display feature, Honeywell recommends configuring Firefox to modify the limit of simultaneous connections.

To do this:

  1. In your browser's address bar, type: about:config
    The browser then displays a list of properties.
  2. Type max-con in the filter box, just above the list of properties.
  3. Find the entry named network.http.max-connections-per-server in the property list, and double-click the entry.
  4. Change the value to the maximum number of simultaneous connections that you want.
  5. Click OK.
  6. Type max-per in the filter box, just above the list of properties.
  7. Find the entry named network.http.max-persistent-connections-per-server in the property list, and double-click the entry.
  8. Change the value to the maximum number of simultaneous connections that you want.
  9. Click OK.
  10. Restart the browser.