Android Device Config

This feature is not available in DWS Mode.

This option downloads a configuration file that can be pushed to an Android device. This configuration sets the Android device to connect to the VoiceConsole SaaS deployment.

Generate the Configuration File

  1. If the Site ID is to be part of the configuration:

    1. Make sure the desired site is selected from the Site Information list.

    2. Check Include Site ID. The Android application must be built from DevKit 2.3 or later to support this feature. Otherwise the device is placed in the site with the lowest ID number which is usually the Default site.

  2. Click on the Download Config button.

  3. The file is saved to the downloads directory.

  4. Unzip the file.

Reset Configuration to Default

To reset the Android device config back to its default settings:

  1. Click the Reset button on the Android Device Config page.

    A confirmation dialog appears with the message: "Configuration will be reset to the default configuration."

  2. Click Confirm to reset. The default configuration is saved automatically.

  3. Click Cancel to keep the current configuration unchanged.

When you confirm the reset, the default configuration is persisted immediately. You do not need to click Download Config to save the changes.

Transfer Config File to Device

Use one of the following methods to push the config file to the Android device.

Use File System

  1. Install the APK file for the App that is to be licensed.

  2. Create the /Configuration folder under /files if it does not exist.

  3. Copy the voiceconsole_cloud.config file to the directory created above:

    internalsharedstorage/Android/data/ *defaultPackageName /files/configuration/voiceconsole_cloud.config

Use Android Debug Bridge (ADB) Tool

  1. Push the App to the device.

  2. Push the config file to the device using a command like this example:

    adb push voiceconsole_cloud.config /sdcard/Android/data/ *defaultPackageName /files/configuration/voiceconsole_cloud.config

EMM Mass Deployment

If you are using an Enterprise Mobility Management (EMM) solution to deploy the application to multiple devices, place the configuration file in the following directory:

/sdcard/Download/*_defaultPackageName*/

License the App

  1. Shutdown the app if running on the Android device.

  2. Reboot the Android device.

  3. Start the app on the Android device.

  4. From the home screen, access the Settings menu and select Settings > Application Settings > and set Current Application Scheme to .

    • VoiceConsole SaaS for a VoiceConsole SaaS deployment

    • VoiceConsole On Prem for a VoiceConsole On Prem deployment

  5. When properly licensed, the following are shown:

    • The Customer Name field on the Application Setting menu displays the licensee’s name.

    • The Home screen of the App displays Application Licensed.