Roles

Roles define what a user is allowed to do in the application. Roles are assigned to users, and users can only access features that are accessible by the user roles.

For a VoiceConsole On Prem deployment if you add a new role or change role privileges in a clustered implementation, you must reboot all the application servers in the cluster for the updates to take effect in all the systems.

From the View Roles list, you can click the name of a role to view the role properties on the View Roles page.

Default Roles

Two default roles are provided with the system:

• Administrator: granted full access to all administrative and general features in the application
• Read-only: granted read-only access to features and not granted access to any features that modify the system