Roles

Roles define what a user is allowed to do in the application. Roles are assigned to users, and users can only access features that are accessible by the user roles.

For a VoiceConsole On Prem deployment if you add a new role or change role privileges in a clustered implementation, you must reboot all the application servers in the cluster for the updates to take effect in all the systems.

From the View Roles list, you can click the name of a role to view the role properties on the View Roles page.

Default Roles

Two default roles are provided with the system:

• Administrator: granted full access to all administrative and general features in the application
• Read-only: granted read-only access to features and not granted access to any features that modify the system

Roles Table

Table Features

Use Manage Filter to filter the items displayed.

The items shown in the table can be configured by clicking Add or Remove Columns.

Highlight one or more items and use Copy Selection to copy that information to the clipboard.

Display a printer-friendly version of the information by clicking Printable Version.

Role Details

• Role Name: The name assigned to the role when created. Administrator and Read-Only are created when VoiceConsole is installed.

• User Count: The number of users assigned to this role.

• Description: Description assigned to this role.