Change Device Credentials

Because devices used in Voice-Directed Work do not provide a user interface for entering usernames, passwords, and PINs, Honeywell developed the concept of association type. Association types determine the level at which credentials are required.

Association Types

For each site, you can select one of the following: 

Association Type Definition
Site Based There is a single username and password or certificate for all operators and devices at a given site. This option is the closest to what existed in previous versions of VoiceConsole.
Device Based Each device has its own username and password or certificate. In this configuration, operators don't need to be involved in the authentication process, because all authentication is between the device and the authentication server.
Operator Based Each operator must log onto VoiceConsole to enter a username and password and, optionally, a Personal Identification Number. The operator must enter the PIN (if PINs have been enabled for the site) on the device before they can connect to the full network.

If your site is configured to use a device-based association of Extensible Authentication Protocol (EAP), you can change the device credentials.

Field Definitions

The Change Credentials page displays the following fields:

Field Description
Username Enter the username for the device.
Old Certificate If applicable, browse for and select the old certificate.
New Certificate If applicable, browse for and select the new certificate.
Old Key If applicable, browse for and select the old key.
New Key If applicable, browse for and select the new key.
Old Password Enter the old password for the device.
Verify Old Password Re-enter the old password.
New Password

Enter the new password for the device.

If you entered a key, you must enter a password.

Verify New Password Re-enter the new password.
PIN If you selected to use PINs while configuring EAP, enter the PIN operators using this device must use to decrypt credentials.
Verify PIN Re-enter the PIN.
  1. From the VoiceConsole tab, select the Device Management tab.
  2. Under Navigation, click Devices.
  3. In the View Devices list, select the devices that you want to change.
  4. Under Device Actions, select Common Device Actions > Change credentials of selected devices.

    The Change Credentials page opens.

  5. Enter the information that you want to change.

    If you are using a PEM certificate, both a certificate and a key are required.

  6. Click Save Changes.

If an error occurs during this process, the information that you entered is reset.