Loading an Operator’s Templates onto a Handheld Device

Ensure that the device is on or sleeping, that you are within radio range, and that you have a device with a charged battery, headset, and any other equipment (belt, bar code reader) that you are going to use.

  1. On the device screen, tap the operator button.
    The voice engine says “Current operator is (operator name). Select menu item.”
  2. Tap the + button or – button until the voice engine says, “Change operator.” Then, press the operator button.
    The voice engine says “Please wait.” It may take a few moments for the voice engine to retrieve a list of operators and teams.
  3. Wait for the voice engine to say, “Select team.”
    If the voice engine says “ …Change operator”, skip to step 6.
  4. Tap the + button or – button to scroll through the list of operator teams until you hear the name of a team to which you belong.
  5. Tap the operator button.
    The voice engine says, “Please wait.” It may take a few moments for the voice engine to retrieve a list of operators that belong to the selected team. The voice engine then says, “Current operator is operator name. Select new operator.”
  6. Tap the + button or – button to scroll through the list of available operator names until you hear your name.
    If you do not hear your name, tap the yellow play/pause button to cancel this operation, and start over from step 2. When selecting a team in step 3, choose the “All Operators” team.
    Consult with your supervisor if you are not listed in the “All Operators” team.
  7. Tap the operator button.
    The voice engine says, “Loading operator.” The voice engine then loads your templates. While your templates are loading, you will hear a beep periodically, and the status indicator on the device screen will blink red. Once it has loaded your templates, the voice engine says, “Current operator is operator name. Good night” and goes to sleep.
  8. Tap the yellow play/pause button on the device screen to restart the voice engine and to begin work.