Getting Unstuck

I can't hear device prompts

  • Increase volume.
  • Press Operator button and + or buttons to scroll to "change speed," "change pitch," or "change speaker." (Talkman only)

What am I supposed to say?

  • Say "ready" after your long number entry.
  • Say "say again" for the device to repeat the prompt.
  • Say "Talkman help" (Talkman) or "additional commands" (Android) to hear all valid responses.
  • Say "options" to pick from a list.
  • Say "details" to hear a help message.

Device won't take the number I'm saying

  • Try saying "details" to find out if it wants a decimal or whole number entry.
  • For long number entry, say "ready" at the end.

I made a mistake

  • Say "undo last entry" to clear your last response and hear the prompt again.

Device can't understand me

Talkman:

Press Operator button on device after a voice prompt, then press + or buttons to scroll menu:

  • Say " retrain word" and select problem word to retrain your voice template.
  • Say " noise sample" to adjust device to your work environment.

Android:

  • Say "Vocollect retrain word" and select problem word to retrain your voice template.
  • Say "Vocollect noise sample" to adjust device to your work environment.

I need tech support

  • Say "Talkman report problem" to send a device log to your administrator. (Talkman only)