Cancel review for selected assignments

If a technician begins an assignment review but leaves the review page without saving, canceling, or submitting the review, the assignment remains in "in review" status. In this case, an administrator can use the cancel review function to move the assignment from in review status to in progress.

  1. On the Assignments page, select one or more assignments that are marked in review.
  2. Click the Manage assignments action link in the left navigation pane.
  3. Click the Cancel review for selected assignments link in the sub-menu.
  4. In the confirmation window, click to confirm the action.