Close Out an Assignment

An administrator may need to manually mark an assignment as complete. For example, you might want to close an assignment that cannot be worked or that was never referenced in a close message from the host system.

By closing out an assignment, you move that assignment into complete status. Completed assignments are eligible to be purged from the system with the next run of the purge job once they have aged beyond the duration set on the System Configuration page.

1. On the Assignments page, select one or more assignment records.
2. Click the Manage assignments action link in the left navigation pane.
3. Click the Close out selected assignments link in the sub-menu.
4. In the confirmation window, click to confirm the action.

Related Topics

Reopen an Assignment