Creating Additional Sites for Multi-Site Implementations

In order to support multiple sites, you must perform several steps in VoiceConsole and in VoiceCheck for the sites and their respective tasks, task packages, device profiles, users, and operators.

Creating Multiple Sites in VoiceConsole

See VoiceConsole documentation for more information.

1. Create site-specific task files for each site

Enter specific site settings for the Honeywell Voice Maintenance & Inspection Solution voice application via the VoiceConsole interface. See VoiceConsole Online Help for detailed steps.

2. Create a new site in VoiceConsole

HOW TO:

In the Administration section of the VoiceConsole GUI, navigate to Sites and click the Create new site action link.

3. Create a site-specific user for the new site

You need to create a site-specific administrator who can only view the site to which they are assigned.

HOW TO:

In the Administration section of the GUI, navigate to Users and click the Create new user action link.

Select Administrator in the Roles field.

Select the one site to which they are granted access in the Sites field.

4. Migrate operators from an existing VoiceConsole database

If implementing a new system, you may not need to perform the steps in this section. The steps below show how to migrate operator templates from an existing VoiceConsole implementation.

HOW TO:

In the Operator Management tab , navigate to Operators, select the operators you want to move, and click the Move Operators > Move/Add selected operators to a site action link.

From the Destination Site drop-down list, select the new site.

Select Move the Operator to the selected site

Complete the move, then confirm the move by selecting the new site from the Site Information drop-down list.

You may need to verify that the license supports any operators that are added.

5. Import a task to the new site

HOW TO:

In the Device Management tab, navigate to Tasks and click the Import Task action link.

Complete all relevant fields, then select the site(s) at which this task will be available.

6. Create a task package for the new site

HOW TO:

In the Device Management tab, navigate to Task Packages and click the Create new task package action link.

Every task package requires that the advanced settings be specified for each new site.  Honeywell recommends that these settings be saved in a separate text document and then pasted in the advanced settings box at the time of creating the new task package.

7. Create a device profile for the new site

HOW TO:

In the Device Management tab, navigate to Device Profiles and click the Create new device profile action link.