Creating and Editing Prompt Templates

With the appropriate permissions, create and edit prompt templates which can be used to create additional steps in other VoiceForms.

1. In the VoiceForm Editor, navigate to the Prompt Templates page.
2. Click the appropriate action link from the Prompt Template Actions menu.
   • To add a new template, click Create Prompt Template.
   • To view an existing template, select the template in the table and click View Prompt Template.
   • To edit or delete an existing template, select the template in the table and click Edit selected Prompt Template.
3. Complete the required fields, and click Save Changes or Create Prompt Template.

Deleting Prompt Templates

To delete prompt templates, select one or more prompts in the table and click the Delete selected Prompt Template action link.

A prompt template cannot be deleted if it is referenced by a VoiceForm step.