First System Log On

Default roles and users are installed with the application.

The roles are: 

  • Administrator: granted full access to all administrative and general features of the application
  • Read-only: granted read-only access to features (not granted access to any features that modify the system)

The users are:

  • admin
  • vocollect

Log in for the first time with the admin user name and admin as the password. This user will give you the appropriate access rights to start setting up the application.

When SSO is not used, passwords must be changed after the first log in, and must adhere to the following password complexity requirements.

A minimum of 8 characters, including:

  • 1 upper-case letter
  • 1 lower-case letter
  • 1 numeral or special character

New passwords must not match any of the last three user passwords.

Users will be locked out after three invalid login attempts and must wait 15 minutes to try again or contact their system administrator to unlock their account.

The vocollect user (password: voiceworks) is set up so that Honeywell field personnel can log into the application. This user can be deleted once a customer's system is completely set up. Honeywell recommends that the customer keeps it enabled until the system is fully implemented and the customer no longer needs the support from a Honeywell field representative.

Once logged into the application as admin, select Administration > Users > Edit Your Profile and change the password for the admin user to secure this login. On subsequent logins, use the new password for the admin user.