Troubleshooting Intermec PB50 Wi-Fi Printers

1. Follow the general troubleshooting instructions.
2. The PB50 Wi-Fi printer cannot be configured using a USB cable; hence, only serial cables should be used for configuring the network settings.
3. "Print Set 4" should be used for communicating between PC and Wi-Fi Printer when assigning an IP to the printer.
4. When configuring using “Print Set4” verify that “SSID” and  “Authentication Type – None, Static WEP, Dynamic WEP or Wi-Fi Protected Access” is correctly set and when entering the WEP Key please use the following format “0x followed by the key” e.g. 0x12345678910111213141516171.
5. If nothing works, please follow the instructions below to reset the printer to factory settings:
   1. Make sure that the printer is loaded with media.
   2. Press the media cover release button to open the media cover.
   3. Press the Standby button to turn the printer off.
   4. Press the Feed and Standby (On/Off) buttons at the same time until “CLOSE PRINTER DOOR” appears on the screen.
   5. Close the media cover. You are now in Extended Test mode.
   6. Press to select the next (On/Off) function button till you reach "Factory Default".
   7. Press "OK" to reset the printer back to factory settings.