Troubleshooting Bluetooth Printers

If the printer does not pair or appear to work:

  1. Be sure that the printer is on, the Talkman device is on, the printer battery and Talkman battery are both charged, and the Talkman voice process software (task or voice application) in use is set up for printing.
  2. Using VoiceConsole, verify that the task is set up to use the printerport “BT_PRINT” for its printing connection in the advanced settings of the task package.
  3. Check the Talkman device in VoiceConsole. If the “Peripherals Paired With” status indicates “searching,” verify that the correct Bluetooth address was entered. Correct the entry if necessary by following the initial procedure to set up the connection.
  4. If the printer still does not print, the pairing with the Talkman may not have been successful. Ensure that the correct security key was entered during Bluetooth pairing of printer with the Talkman.