Options for Hearing Impaired Users

Honeywell products are designed for persons with average levels of hearing. Operators who use assistive hearing devices may need to consider some adjustments when using Honeywell headsets in a production warehouse environment.

Honeywell recommends experimenting with combinations of several basic changes to Talkman device operation to improve audibility:

  • Change language voices using VoiceConsole (see VoiceConsole Online Help)
  • Adjust the pitch of the voice lower or higher
  • Adjust the volume of the voice louder or softer
  • Adjust the speed of the voice slower or faster
  • Change the gender of the voice to male or female

Users may find that their assistive devices are passing through additional background noise that makes it difficult to hear the Talkman device prompts. In this case, Honeywell recommends using a cupped headset to help eliminate distracting input from the assistive devices.

If a user continues to have problems hearing the Talkman device after trying these options, Honeywell strongly recommends consulting a medical professional. Hearing loss is a medical condition that requires the attention of a qualified audiologist. The audiologist should be made aware of the options that Honeywell products offer with pitch, volume, and sidetone so that the user can make appropriate recommendations that may benefit the user without possible side effects. Honeywell Technical Support can talk with the user's audiologist to explain these options and make changes in the Talkman device configuration based on the specific recommendations of the audiologist.

There are a variety of parameters that can further increase output levels of the Talkman device. Honeywell does not recommend changing any of these settings in a way that increases sound output levels without consulting a qualified audiologist. Changing these settings without qualified medical supervision could result in additional hearding damage.

Honeywell products, and their default options, have been measured and qualified to ensure audio safety for common work flows and for the general population. The default audio parameters should not be changed without explicit direction from a qualified audio professional.