Operational Intelligence

The following Operational Intelligence documents are available:

User Guide: Operational Intelligence (HOI-PM-EN-UG-01)

  • Operational Intelligence is a cloud-based software solution that communicates with Honeywell mobile computers, scanners and printers to gather metric and telemetry data. Operational Intelligence tracks device usage and identifies current issues and pending maintenance needs as well as monitoring consumable replacements such as batteries, labels, print heads and more. The user guide provides information on how to use Operational Intelligence for all aspects of device management.

Indoor Positioning Implementation Guide

  • Provides information on setting up and using the indoor positioning service to enable tracking of mobile devices based on existing Wi-Fi infrastructure.

User Guide: Check-In/Check-Out App (HOI-CICO-EN-UG-01)

  • Use the Check-In/Check-Out App to track which users have checked out a device and when the device is checked back in by allowing users to scan a barcode or enter an assigned ID.

User Guide: Honeywell Printer Management App (HOI-PMA-A-EN-UG-01)

  • The Honeywell Printer Management app enables connectivity for Honeywell printers to the Operational Intelligence Cloud platform to provide asset management, battery insights, software updates, event monitoring and alerting, etc.

User Guide: Device Finder (HOI-DF-A-EN-UG-01)

  • The Device Finder app allows users to locate their lost or misplaced devices and avoid productivity loss and unnecessary capital expenditure. It is recommended to use the solution in conjunction with Honeywell's Operational Intelligence tool for increased simplicity, flexibility, and accuracy. The user guide provides information on how to securely set up the solution and explains the different features available.

User Guide: Honeywell Cloud Connect (HCC-EN-UG-01)

  • Honeywell Cloud Connect (HCC) is a gateway application that transfers the data received from multiple devices to the cloud. Use HCC to onboard printers and scanners to Honeywell Operational Intelligence.

User Guide: Operational Intelligence Voice Onboarding (HOI-V-EN-UG-01)

  • This document describes how to onboard a Honeywell A700x device into Operational Intelligence.

Tech Brief: Printer Management with MDM/EMM Solutions (HCC-PSOTIA-EN-AB-1)

  • This brief provides information for customers using Honeywell Cloud Connect (HCC) with third party MDM/EMM solutions, such as SOTI Connect.

Operational Intelligence Network/IT Requirements (HOI-NITR-EN-AB-01)

  • This document provides an overview of the network requirements to deploy Operational Intelligence.